Published: December 17, 2025
MONROVIA — The Civil Service Agency has formally launched the full implementation of its Digital Platform for the Automated Legal Power of Attorney, marking a decisive shift from paper-based transactions to a biometric, technology-driven credit system for government employees.
The rollout, carried out in partnership with Mwetana Consulting & Technology Group, was demonstrated Tuesday when CSA Director-General Dr. Josiah F. Joekai Jr. became the first civil servant to use the customized LPA point-of-sale system at M2 Store in Monrovia. Using his fingerprint and data from his national identification card, Joekai completed a live transaction and obtained two items of his choice, signaling the system’s readiness for nationwide use.
“We are here to officially go live with the automated LPA platform,” Joekai said as he completed the transaction. “Automated means we are no longer using paper. Employees are no longer burdened to move from store to store collecting proforma invoices. All you have to do in your ministries, commissions or agencies is go to your human resource director, and you will be given credit.”
End of the Manual System
Joekai explained that once credit is approved, civil servants can visit any CSA-approved vendor to obtain items ranging from furniture and household goods to food and beverages, using the biometric LPA system on site. He demonstrated the process at M2 Store, describing it as “simple and seamless.”
“This is the LPA machine — the customized LPA point of sale,” he said. “We’re beginning here at M2 Store, but many other stores have already been enrolled into the platform.”
According to the CSA boss, more than 5,000 government employees have already been enrolled since the platform’s inauguration at the Ellen Johnson Sirleaf Ministerial Complex, automatically granting them access to the system. Enrollment, he added, remains ongoing across additional government entities.
“As we speak, our teams are at 16 other institutions enrolling people,” Joekai said. “If your entity was missed, you can still go to the CSA to be enrolled and have your fingerprint captured.”
He stressed that the digital LPA is intended to eliminate delays and frustration associated with the old manual process, which often required multiple layers of approval and repeated visits to different offices and vendors.
“Moving from store to store, waiting on HR, waiting for deputy ministers, waiting for CSA welfare approvals — those days are over,” he said.
Local Businesses Welcomed
M2 Store owner Edith Greene Manini welcomed the initiative, describing it as a boost for Liberian-owned businesses and a practical innovation for civil servants, who make up a large share of her customers.
“We’re excited that the government chose a Liberian business to pilot this initiative,” Manini said. “Even though it’s LPA, customers will still receive discounts. Using LPA does not cancel discounts — you still get them here.”
She assured that the store will maintain its discount policy for LPA users and expressed optimism about increased patronage, particularly during the festive season. Manini also pledged continued collaboration with the CSA to ensure smooth implementation of the system.
A Broader Digital Reform
The Automated Legal Power of Attorney is a biometric-based system designed to simplify, secure and modernize credit transactions for civil servants nationwide. Its official digital rollout was first led by the Office of President Joseph Nyuma Boakai on Oct. 22 at the Ellen Johnson Sirleaf Ministerial Complex, in a ceremony attended by senior government officials, development partners and stakeholders from the financial and technology sectors.
Reflecting on the reform, Joekai noted that the original LPA was built on trust between the state and its workers, allowing civil servants to access goods on credit. The new digital platform, he said, preserves that trust while strengthening accountability, efficiency and transparency.
“This is about restoring dignity to public service and using technology to make government work better for its people,” he said.
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