Published: August 6, 2026
MONROVIA — The Civil Service Agency (CSA) has launched a monthly electronic newsletter as part of efforts to strengthen communication within Liberia’s public service, promote transparency, and keep civil servants and the public informed about government reforms, policies, and institutional activities.
The newsletter was officially launched Wednesday at the Agency’s headquarters in Congo Town by Information Minister Jerolinmek Matthew Piah. It forms part of the CSA’s broader communication strategy to educate public servants on their rights, responsibilities, and obligations while expanding public access to information on the civil service.
Speaking at the launch, CSA Director-General Josiah F. Joekai Jr. described the publication as another milestone in building a transparent, informed, and professional public service.
“One of the things we do at the CSA is that we do not allow people to tell our stories too much. The content comes from us,” Joekai said. “We are very mindful to ensure that we communicate what we do in the civil service to keep the public informed and to disabuse people’s minds of misconceptions and misinformation.”
Joekai said the newsletter complements the Agency’s existing communication platforms, including its website, annual reports, biannual magazine, participation in the Ministry of Information’s regular press briefings, and other public information channels.
He disclosed that the publication had already attracted more than 200 subscribers before its official launch.
“Before today’s official launch, we already had more than 200 subscribers. You can imagine what will happen after this launch,” he said.
According to Joekai, the newsletter will provide regular updates on civil service reforms, policy implementation, human resource management, and institutional achievements, while fostering greater public understanding of the country’s civil service system.
He also praised the Ministry of Information for strengthening government communication.
“You have transitioned the Ministry of Information into an efficient, effective and well-grounded communication system of government. Liberians today are informed because of the responsible manner in which your ministry communicates government activities,” he told Minister Piah.
Joekai further highlighted the Agency’s digital transformation, noting that its website now features a virtual assistant capable of providing instant information on civil service regulations, standing orders, and human resource policies.
Launching the publication, Information Minister Jerolinmek Matthew Piah commended the CSA for making communication a central part of its operations.
“I am not surprised by this initiative. More than any government institution, the CSA fully utilizes the Ministry of Information’s bi-weekly press conferences to communicate its programs, policies and activities,” Piah said.
He described the Agency as one of the government’s most transparent institutions and encouraged other ministries and agencies to establish similar publications.
“Too often in Liberia we overlook the importance of public communication. When institutions fail to tell their own stories, they leave room for speculation, misinformation and public distrust,” he said.
Meanwhile, Press Union of Liberia (PUL) President Julius Kanubah welcomed the initiative, describing it as a significant step toward strengthening accountability and public engagement.
“This newsletter should demonstrate the CSA’s unwavering commitment to openness and good governance. It should strengthen communication between government institutions, civil servants and the citizens they serve,” Kanubah said.
While applauding the initiative, Kanubah urged the CSA to exercise caution in implementing its recently introduced confidentiality and non-disclosure policy for civil servants.
“We would like to appeal to the CSA to proceed cautiously. The non-disclosure policy has raised concerns among civil society organizations and some civil servants. We believe there should be broader consultation to ensure transparency is not undermined,” he said.
The CSA said the monthly newsletter will serve as a key platform for communicating reforms, recognizing institutional achievements, and promoting greater engagement between government, public servants, and citizens.
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